The new Karratha service centre. Image: Metso
Metso’s largest service centre has now officially opened in Karratha, Western Australia, supporting the growing demand of customer needs in the region.
The centre serves mining and aggregates customers with maintenance and repair solutions and spans a 35,000m² area, including a workshop covering 5000m².
“The opening of the new center is an important milestone and further proof of our commitment to accelerate strategic investments in serving customers from pit to port,” Metso president, services business area Sami Takaluoma said.
“Strengthening our presence to offer increased productivity, shorter lead times, and environmental advantages will allow us to take service capabilities and customer experience to the next level.”
The centre has been equipped with advanced amenities including high-capacity cranes, CNC machines, a heat treatment furnace, welding facilities and assembly stations.
“This is a long-term and significant commitment to the Pilbara region and the communities here,” Metso president Asia Pacific Stuart Sneyd said. “We are extremely pleased that our local customers are already expressing considerable interest and confidence in our services.
“Metso has a significant installed base of equipment and a strong reputation in Asia Pacific; every day over 900 processing plants rely on Metso’s technology.
“By utilising Metso’s service know-how and expertise, genuine parts, exact materials, and OEM specifications, customers will achieve significant business and sustainability benefits.”
The centre will also provide a dedicated training facility to enhance the technical expertise of mining professionals.
An apprenticeship training program is planned for the centre at a later date.
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